Transform Your Outdoor Space

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Terms of Service

1. Acceptance of Terms

By accessing and using Symmetry Garden Live services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

Symmetry Garden Live provides professional landscape design, garden planning, and outdoor space consultation services. All services are subject to availability and scheduling.

3. Client Responsibilities

• Provide accurate property information and measurements
• Obtain necessary permits and approvals
• Ensure site accessibility for consultations
• Make timely payments according to agreed terms

4. Intellectual Property

All design concepts, plans, and materials created by Symmetry Garden Live remain our intellectual property until full payment is received.

5. Limitation of Liability

Our liability is limited to the value of services provided. We are not responsible for issues arising from implementation by third parties or changes to original designs.

6. Cancellation Policy

Consultations may be cancelled up to 24 hours in advance. Design projects may be cancelled with appropriate notice and payment for work completed.

7. Governing Law

These terms are governed by the laws of New York State. Any disputes will be resolved through binding arbitration.

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Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you request a consultation, contact us, or use our services:

• Personal identifiers (name, email, phone number)
• Property information and location data
• Communication preferences
• Project requirements and preferences

How We Use Your Information

We use the information we collect to:

• Provide landscape design and consultation services
• Communicate about your projects and appointments
• Send service updates and promotional materials (with consent)
• Improve our services and customer experience
• Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To trusted service providers who assist in our operations
• When required by law or to protect our rights
• In connection with a business transfer or merger

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] to exercise these rights.

Contact Information

For privacy-related questions, contact us at [email protected] or +1 (212) 555-0187.

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Cookie Policy

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing site usage.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Marketing Cookies

These cookies track visitors across websites to display relevant advertisements and measure campaign effectiveness.

Preference Cookies

These cookies remember your choices and preferences to provide a more personalized experience.

Managing Cookies

You can control and manage cookies in several ways:

• Use our cookie consent banner to set preferences
• Modify your browser settings to block or delete cookies
• Use browser plugins to manage cookie preferences
• Contact us to opt-out of specific tracking

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies and recommend reviewing the respective privacy policies.

Cookie Retention

Session cookies are deleted when you close your browser. Persistent cookies remain until they expire or you delete them. Retention periods vary by cookie type and purpose.

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GDPR Compliance

Your Rights Under GDPR

As a data subject, you have the following rights regarding your personal data:

Right to Information

You have the right to be informed about the collection and use of your personal data. This privacy notice provides that information.

Right of Access

You have the right to request access to your personal data and information about how we process it.

Right to Rectification

You have the right to have inaccurate personal data corrected or completed if it's incomplete.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances.

Right to Restrict Processing

You have the right to request restriction of processing your personal data in certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and transmit it to another controller.

Right to Object

You have the right to object to processing of your personal data in certain circumstances, including direct marketing.

Legal Basis for Processing

We process your personal data based on:

• Consent: When you explicitly agree to processing
• Contract: When processing is necessary for service delivery
• Legal obligation: When required by law
• Legitimate interests: When necessary for our business operations

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at [email protected] or +1 (212) 555-0187.

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

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DMCA Policy

Digital Millennium Copyright Act Compliance

Symmetry Garden Live respects the intellectual property rights of others and expects users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and will respond to valid copyright infringement notices.

Reporting Copyright Infringement

If you believe that your copyrighted work has been copied and is accessible on our website in a way that constitutes copyright infringement, please provide our DMCA Agent with the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to have been infringed
• Identification of the allegedly infringing material and its location on our website
• Your contact information (address, phone number, email)
• A statement of good faith belief that the use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner

DMCA Agent Contact Information

DMCA Agent: Legal Department
Symmetry Garden Live
847 Madison Avenue, Suite 12B
New York, NY 10065, USA
Email: [email protected]
Phone: +1 (212) 555-0187

Counter-Notification

If you believe your content was removed by mistake or misidentification, you may file a counter-notification containing:

• Your physical or electronic signature
• Identification of the removed material and its former location
• A statement under penalty of perjury of good faith belief
• Your contact information and consent to jurisdiction

Repeat Infringer Policy

We will terminate accounts of users who are repeat infringers of copyrighted material.

Limitation of Liability

This DMCA policy does not constitute legal advice. We reserve the right to remove any content at our discretion.